What is your global warranty on your products?

Unfortunately, we do not offer global warranty on our products.

We have some problems with your product. I need a service manual to check for potential problems, so can repair it ourselves.

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

When I use gaming mouse in FPS game, the mouse jolts sometimes. Why?

The mouse jolts on some surfaces, use the bundled mouse pad to solve this problem.