X-G600

Descripción general del producto
X-G600

SmartGenius App(with 64bit.32bit)

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PLEASE NOTE

(1)Please uninstall your old version of SmartGenius app first, then you can download and reinstall the new one.

(2)Confirm your version after you installed the new one.

Type : rar
Update : 2024-11-12
Size : 125 mb
System : Win 7,Win 8,Win 8.1,Win 10

X-G600-User's manual

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The rar file contains the following language versions:
ENG/RU/GER/FRE/ITA/SPA/BRA/CZE/HUN/POL/SLV/SLK/SER/ROM/BUL/TUR/UKR

Type : rar
Update : 2017-05-18
Size : 1.73 mb

We have some problems with your product. I need a service manual to check for potential problems, so can repair it ourselves.

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

I have a mouse with the Genius app, when I install Smart Genius software, it does not find my device. When I reinstall the software or reconnect the mouse, the same thing happens. It cannot find any genius device, what can I do?

Change new battery. The mouse should work normal even if you don’t install the driver UI. But if the problem is the same after changing on different laptop, the product is broken.

What is System Requirement for SmartGenius?

The SmartGenius App is compatible with computers running OS as:

  • Windows 7 SP1 or higher
  • Mac OS X 10.10 and higher

From hardware perspective, following specification are recommended:

  • Processor: 2 GHz or faster
  • RAM: 4GB as minimum and 8GB is recommended for 64-bit OS system

When you have SmartGenius setting problem, how to solve it?

Please refer to below links first and follow the setting steps.
http://www.geniusnet.com/smartgenius_help
or
http://www.geniusnet.com/smartgenius/tutorial

If you still have further questions, please email to
support@geniusnet.com
and we will reply you as soon as possible.

I am working on Mac System. After installation of SmartGenius, one system dialog

When such dialog is shown, please follow the steps:

  1. Click the ""Open Security Preferences"".
  2. Click ""Allow"" after text ""System Software from developer ""KYE SYSTEMS CORP."" was blocked from loading"".

If you did not enable the settings right after the installation, you can always go to ""System Preferences"" -> ""Security & Privacy"", and click ""Allow"" as previous step.

How to solve “system extension blocked” problem when SmartGenius is installed on Mac?

Please refer to below link.https://download.geniusnet.com.tw/2018/system extension blocked problem(ENG).pdf

When I use gaming mouse in FPS game, the mouse jolts sometimes. Why?

The mouse jolts on some surfaces, use the bundled mouse pad to solve this problem.

What is your global warranty on your products?

Unfortunately, we do not offer global warranty on our products.