DESCARGA & FAQ
We have some problems with your product. I need a service manual to check for potential problems, so can repair it ourselves.
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
I tested the speakers using the Windows 10 sound test and all speakers work but only the two front speakers work when listening to anything without the subwoofer. The center speaker also makes a loud buzzing noise, why?
Download the latest sound card driver for your laptop, it is most likely a sound card driver problem, and check your speakers again.
Is Mordax compatible with Windows 8?
Mordox is a plug-n-play device and is compatible with Windows OS. If you still have problems, contact customer support.
When I connect my Mordax headset to a PC, I get a blue screen: IRQL_NOT_LESS_OR_EQUAL
Download the driver from our website, or reinstall driver to solve the problem. If there is still a problem, contact customer support.
Is Mordax compatible with a mother-board P8H61-M LX3 R2.0 from Asus, and Windows 8?
Mordax is a plug and play gaming headset, it does not require a driver.
When I play PS3 with the Mordax headset, I hear the regular game but I cannot listen to others, why is that?
Check the PS3 manual instructions.
In the console menu, select AV MUTE (Sound Setting- Audio Output Settings) as the audio output device for gaming audio and select System Default Device as the chat output device and USB Headphone. Set it as the audio input device (found in Accessory Setting - Audio Device Settings ).
What is your global warranty on your products?
Unfortunately, we do not offer global warranty on our products.