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What is your global warranty on your products?

Unfortunately,we do not offer global warranty on our products.

We have some problems with your product. I need a service manual to check for potential problems, so can repair it ourselves.

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

When I use gaming mouse in FPS game, the mouse jolts sometimes. Why?

The mouse jolts on some surfaces, use the bundled mouse pad to solve this problem.

How to change the LED color of X-G310?

The color is fixed, there is no UI available to change it.