Spokesperson

Chairman：Shih-Kun Tso

Tel.：02-2995-6645

Email：ir@geniusnet.com.tw

Finance and Accounting Department

Vice President：An-Min Kao

Tel.：02-2995-6645 ext : 3282

Email：kyecsr@geniusnet.com.tw

Communication with stakeholders in the recent year

KYE continues to communicate and cooperate with different stakeholders. Through multiple periodic and non-periodic communication channels, we hope to produce different results and diverse social values with key stakeholders. At the same time, we improve the supervisory functions of the Board of Directors and the Audit Committee. In response to the material issues of concern for stakeholders, we have summarized 18 potential sustainability issues, for which we not only actively respond to the expectations and suggestions of stakeholders through various channels, but also communicate with them through the corresponding chapters/sections of this report.

The company regularly reports the communication status with various stakeholders to the board of directors once a year, with the latest report date being November 8, 2024.

Stakeholder Priority issues of concern Communication channels, methods of response, and communication frequency
Shareholders

Sustainable development

Operating performance

Risk management

Corporate governance

Compliance
  1. Publishing important information on a real-time basis, such as KYE’s operating performance and other relevant information of concern for shareholders.
  2. Holding a shareholders’ meeting and publishing an annual report each year.
  3. Holding domestic investor conferences twice each year.
  4. Appointing a contact person for shareholder service and investor relations for two-way communication.
  5. Invitation to attend domestic forums.
Employees

Remuneration and benefits

Talent development

Labor relations

Workplace safety

Complaint and whistleblowing mechanism
  1. Announcing information related to employee welfare (health examination, group insurance, etc.), the Employee Welfare Committee, and training courses from time to time via internal emails.
  2. Holding a labor-management committee meeting every three months to maintain a good relationship.
  3. Collecting employees’ opinions through the employee feedback mailbox.
Customers

Supplier management

Customer health and safety

Product quality and liability

Compliance

Sustainable development    
  1. Providing customers with exclusive communication channels.
  2. Conducting customer satisfaction surveys from time to time at exhibition venues or through foreign distributors, and appointing dedicated personnel to handle complaints or disputes to protect consumer rights.
  3. Conducting a satisfaction survey in Q4 of each year for customers dealing with us in the current year.
  4. Customer complaints for products are resolved by dedicated personnel daily.
Suppliers

Compliance

Sustainable development

Product quality and liability 

Management of raw materials

Supplier management
  1. We actively invite suppliers to sign the Commitment to Corporate Social Responsibilities.
  2. We maintain two-way communication with suppliers.
  3. We communicate procurement issues through a communication survey in Q3 of each year.
Competent authorities

Corporate governance

Compliance

Labor relations

GHG management

Energy management

Waste management

Water resource management

Information security
  1. Attending forums and seminars held by the competent authorities at least twice each year.
  2. Cooperating with the competent authorities in supervision and auditing.
  3. Reporting and communication regarding energy, water resources and waste management through platforms of the competent authorities.